Privacy Policy

Privacy Policy

This Privacy Policy governs how SLI Medical collects, uses, maintains, and discloses information collected from users (each a "User") of the www.SLIMedical.com website ("Site"). This privacy policy applies to the Site and all products and services offered by SLI Medical.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit it to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in specific Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance the User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or alert you when cookies are being sent. If so, note that some parts of the Site may not function properly.

How we use collected information

SLI Medical may collect and use Users' personal information for the following purposes:

• To improve customer service
• The information you provide us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
• We may use information in the aggregate to understand how our users use the services and resources provided on our Site.
• To improve our Site
• We may use the feedback you provide to improve our products and services.
• To process payments
• We may use users' information when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey, or other Site feature
• To send Users information they agreed to receive about topics we think will interest them.
• To send periodic emails
• We may use the email address to send User information and updates about their order. It may also be used to respond to their inquiries, questions, and other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If the User would like to unsubscribe from receiving future emails at any time, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes. We will delete or anonymize your personal information when it is no longer needed.

International Data Transfers

We may transfer personal data internationally to third parties or service providers outside the user's country. When such transfers occur, we ensure appropriate safeguards are in place to protect the transferred data according to applicable privacy laws.

Rights of Users

Users have the following rights concerning their personal data:

• Right to access: Users can request access to their personal data held by SLI Medical.
• Right to modify: Users can request to update, correct, or complete their personal data.
• Right to delete: Users can request the deletion of their personal data.
• Right to restrict processing: Users can request the restriction of processing their personal data.
• Right to data portability: Users can request a copy of their personal data in a structured, commonly used, and machine-readable format.
• Right to object: Users can object to processing their personal data for specific purposes.
• To exercise any of these rights, please contact us using the privacy-specific contact information provided below.

Legal Basis for Processing

If subject to the General Data Protection Regulation (GDPR) or other privacy regulations, the legal basis for processing users' personal data is their consent, contract performance, legal obligations, or our legitimate interests.

Privacy Policy Updates

We will notify users of significant changes to the Privacy Policy through email or a notice on the website. We encourage Users to periodically review this privacy policy to stay informed about how we are helping to protect the personal information we collect.

Data Protection Officer (DPO)

If required to appoint a DPO under the GDPR or other privacy regulations, the contact information for the DPO will be provided here.

Privacy Contact Information

For any questions regarding this Privacy Policy or privacy-related inquiries, please contact us at:

SLI Medical

Privacy Department

www.SLIMedical.com

42350 GrandRiver Ave., Novi, MI 48375

(844)239-4058

Info@SLIMedical.com

Third-Party Service Providers

We may share your information with the following categories of third-party service providers:

• Email marketing services
• Payment processors
• Survey providers
• Customer support tools
• These third-party service providers have their privacy policies, and we encourage users to review them to better understand how their data is being used.

This document was last updated on Jan 01, 2023